Program Evaluation and Quality Assurance

Program Evaluation and Quality Assurance are two interconnected areas that focus on assessing the effectiveness of programs and ensuring that they meet certain standards of quality. Here’s a detailed look at each:

Program Evaluation:
Program Evaluation is the systematic collection of information about the activities, characteristics, and outcomes of programs.

It is conducted to understand how well a program is working and to make decisions about program improvement.

The evaluation process can include experimental designs, quasi-experimental designs, and multiple evaluation methods like surveys, focus groups, and observations.

Quality Assurance (QA):
Quality Assurance is a broad process for preventing quality failures across various aspects of a project, service, or facility.

It involves systematic monitoring and evaluation to ensure that standards of quality are being met.